At Lacer we work with integrity, not only out of duty, but out of principle.

The Lacer Code of Ethics is shared and supported by the governing bodies of all the companies that make up the Lacer business group.

Misión Lacer

Our mission

We are committed to health and well-being and all those working to develop these fields.

“To research, develop and market innovative and technologically advanced products and services in order to provide healthcare specialists with a powerful set of professional tools and to substantially improve end users’ quality of life on a lasting basis.”

Our mission is underpinned by our values, our strategy and the way we interact with stakeholders. All of this adds up to Lacer’s culture of excellence based on research and scientific and pharmaceutical progress for the benefit of society.

Our values

Rigor, Responsibility and Professionalism

We keep our promises

We are persevering, serious, meticulous, punctual and, above all, precise and reliable.

Determination

We are driven by that spirit of self-improvement

We work with the ambition to surpass the objectives that we have set for ourselves. We are resolute and efficient.

Respect

We establish stable, lasting and positive relationships

We are honest and respectful. We value our colleagues, clients and suppliers, and we treat them in the same considerate way that we would like to be treated.

Innovation

We seek to be one step ahead

We are creative, restless, curious and demanding. We are nonconformist, and we are constantly exploring innovative solutions and pathways to progress.

Orientation toward the client

The client is our raison d’être

We are competent, know how to listen and respond effectively. We have a clear vocation of service, and our objective is to have satisfied and convinced clients by offering quality products and providing excellent service.

Integrity

We always try to do the right thing

We are loyal, honest and frank with each and every one of ourselves and in our relationships with everybody else. We operate within the letter and spirit of our commitments and the law.

Logo responsabilidad social Lacer

Behavior criteria

Icono Lacer Legalidad

Compliance with the law and corporate norms

LACER’s members are responsible for being familiar with and complying with the laws and the norms applicable to their area of activity.

We assume responsibility for informing ourselves and training ourselves in the corporate policies and ethical norms and the deontological character that apply to each activity.

Icono Lacer respeto

Policy of respect and non-discrimination

In LACER we maintain an atmosphere of respect, dignity and equal opportunity for personal and profesional development, with this being a commitment for which we all bear responsibility. We do not tolerate conduct that is considered bullying or intimidation, whether sexual or any other type.

Icono Lacer conflictos

Conflict of Interest

At LACER, we always act with integrity and respond solely to the business interests of LACER, avoiding any situation in which the decision may be  influenced by a personal interest, and if that could be the case, the decision is brought forward to LACER’s board of directors before the situation can arise.

Icono Lacer sectores

Codes of ethics specific to our business sector

LACER operates in distinct areas of activity in which there are specific codes of a deontological nature, to which LACER adheres voluntarily and to which one commits to follow. Specifically (and among others), LACER’s promotional activity is guided by the current codes of FARMAINDUSTRIA [national trade association of the Spanish-based pharmaceutical industry] and the Asociación para el Autocuidado de la Salud, ANEFP.

Icono Lacer entorno laboral

Relationship with the professional community

LACER is committed to maintaining the highest quality standards in its products and services, as well as to fairly competing in the market. To that end, LACER nurtures its relationship with its key partners and seek suppliers that honour their commitments, respect the independence of healthcare professionals and act transparently vis-à-vis the authorities.

Icono Lacer Protección de datos

Protection of information and Confidentiality

At LACER we have established policies for the protection of confidential information with the objective of guaranteeing the integrity of our workers and the property of LACER and to protect LACER’s reputation before third parties.

Icono Lacer información

Handling of financial Information

The financial statements of LACER are audited annually by independent enterprises of renowned prestige. The information included in the management reports and in the annual accounts is formulated according to the requirements and principles established in the conceptual framework of the current General Accounting Plan, the Generally Accepted Accounting Principles, the IFRS, as well as by the internal criteria of the Enterprise.

Icono Lacer cuidado medioambiente

Environmental responsibility

LACER is an enterprise that is firmly committed to protecting and respecting the environment, permanently attempting to reduce the negative impacts while achieving maximum efficiency from energy and natural resources.

Icono Lacer respeto recursos

Stewardship of means and Resources

All LACER employees are aware of the importance of protecting, caring for and adequately using the means and resources that are owned by LACER, both material and immaterial assets and the working capital, as well as means and resources that LACER makes available to us to carry out our professional activity.

Icono Lacer respeto de la propiedad

Intellectual and Industrial property

LACER is the owner and/or holder of exploitation and usage rights of trademarks, patents, registry dossiers, information programs and other types of know-how, as well as the works and rights created, developed, perfected or used by its professionals within the framework of its work activity.

Transfers of value

Lacer Responsabilidad Social

Lacer, as a company affiliated with Farmaindustria, is subject to the Pharmaceutical Industry Code of Good Practices. In accordance with the duties of transparency set out in this Code, Lacer publishes every year the transfers of value made to healthcare professionals, both in order to contribute to their continuing education for the benefit of patients, and in return for the services rendered to Lacer. The sole purpose of disclosing this information is to fulfil this duty, and the data of the health professionals published therein may not be processed for any other purpose. Lacer also publishes the value transfers made for the benefit of health organizations and patient organizations every year.

Information on transfers of value

Financial year Value transfer
2018 2018 Data
2017 2017 Data
2016 2016 Data

Methodological notes

General Part Methodological note
Technical Part Methodological note